Last Updated: October 2025
1. Introduction
At KO Strategic Advisors, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”). This Privacy and Cookie Policy explains how we collect, use, store, and protect information obtained through our website, including the use of cookies.
By using our website, you agree to the terms outlined in this Policy and our Terms and Conditions. If you do not agree, please adjust your browser settings or manage your preferences through our Cookie Preference Centre.
If you do not agree with any provisions herein, please refrain from using the Website or providing us with your Personal Information.
2. Information We Collect
We only collect limited personal information necessary for providing and improving our website experience. This may include:
- Information you voluntarily provide through contact forms, email or our WhatsApp line (such as name, business name, email address, or phone number).
- Analytical information collected automatically through cookies, as detailed below.
We do not collect or process any sensitive personal information through our website.
3. Cookies and How We Use Them
Cookies are small text files stored on your device to help the website function efficiently and to provide analytical insight. We use only essential and analytical cookies.
Necessary Cookies
Essential for site operation and security.
Analytical Cookies
Analytical cookies are used solely to determine whether a visitor is new or returning, and to understand browsing behaviour. These cookies are set by Omnisend and are only activated with your consent.
Specifically:
- omnisendSessionID (set by Omnisend): Creates a unique session ID and gathers information about visitor behaviour for statistical purposes.
- omnisendAnonymousID (set by Omnisend): Determines whether a visitor is new to the website or returning.
Log Files: Our servers automatically record information such as IP address, browser type, pages visited, and time spent on the Website for security and diagnostic purposes.
Children’s Data: Our services and Website are intended for persons aged 18 years or older. We do not knowingly process children’s Personal Information without parental/guardian consent.
4. Managing Your Cookie Preferences
You can manage or withdraw your consent at any time using the Cookie Preference Centre on our website. You may also choose to block or delete cookies through your browser settings, although some website features may not function properly without necessary cookies.
5. Purpose and Use of Information
We use collected information solely for the following purposes:
- Respond to inquiries and communicate with clients.
- We use WhatsApp as a communication channel for client inquiries. By clicking our WhatsApp link, you will be redirected to the WhatsApp platform to start a conversation with our team.
- Analyse website usage and improve user experience (with your consent).
- Manage billing, service records, and regulatory compliance.
- Send newsletters or updates (if subscribed).
We do not sell, share, or rent your personal information to third parties. Except where we are legally obliged to share certain information.
6. Lawful Basis for Processing
KO Strategic Advisors processes personal information in accordance with Section 9 of POPIA, ensuring that all processing is lawful, reasonable, and does not infringe upon your privacy.
We adhere to the following principles:
- Minimality: We collect only information necessary for our legitimate business functions (such as providing accounting and advisory services).
- Purpose Specification: You will be informed of the purpose for which your information is collected.
- Consent: We obtain explicit consent where required (e.g., for analytical cookies or marketing communications).
- Disclosure: Your personal information will not be disclosed to third parties unless required by law or necessary to fulfil our services.
- Withdrawal of Consent: You may withdraw consent at any time by emailing info@kostrategicadvisors.com.
Withdrawal may affect our ability to provide certain services that rely on such consent.
7. Data Retention
We retain cookie data only for as long as necessary to fulfil the purposes described in this Policy. Analytical cookies are typically retained for the duration of your session or a defined period set by Omnisend before they are automatically deleted.
Personal information collected through forms, emails or WhatsApp inquiries are retained only as long as necessary to respond to your inquiry or to comply with legal or regulatory obligations.
8. Third-Party Services
Our website uses trusted third-party service providers to support its functionality and analytics, including:
- Omnisend, for analytical tracking and visitor insights.
- Website hosting and maintenance providers, who ensure secure and reliable site operation.
These providers process information in accordance with their own privacy policies and applicable data protection standards.
- WhatsApp Communication: For your convenience, we offer WhatsApp as an additional communication channel for client inquiries. When you click our WhatsApp link, you are redirected to the WhatsApp platform, which is operated by Meta Platforms, Inc. Please note that WhatsApp has its own privacy policy and data practices, which are independent of ours. KO Strategic Advisors does not control, and is not responsible for, the manner in which WhatsApp collects, stores, or uses your information. We encourage you to review WhatsApp’s Privacy Policy before engaging through this platform. Our use of WhatsApp is solely to facilitate easier communication in line with the evolution of today’s digital landscape.
9. Data Security
We implement reasonable, appropriate technical and organisational measures (including secure hosting, access controls, and encryption) to protect your personal information against unauthorised access, alteration, or loss.
While we take all necessary precautions, no system can be guaranteed 100% secure. You provide your personal information at your own risk.
We shall not be liable for any breach or compromise of data security caused by events beyond our reasonable control, including acts of God, cyberattacks, or natural disasters.
10. Your Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal information.
- Object to the processing of your information under certain circumstances.
- Withdraw consent previously given.
- Lodge a complaint with the Information Regulator of South Africa if you believe your privacy rights have been infringed.
If you wish to exercise any of these rights, please contact us using the details provided below.
11. International Data Transfers
While our website is based in South Africa, some third-party service providers (such as Omnisend) may store or process data in other jurisdictions. In such cases, we ensure that appropriate safeguards are in place to protect your information.
12. Updates to This Policy
We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be published on this page with a revised “Last Updated” date. Continued use of our website after updates constitutes acceptance of the revised Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Policy or your personal information, please contact us at:
Email: info@kostrategicadvisors.co.za
Location: Johannesburg, South Africa
